Who We Are

Our Mission

Our mission is to ensure a caring, safe and effective high-quality service to patients supported by cohesive teamwork; using the skills and expertise of all its members to their full potential, ensuring that innovation be at its heart; creating a culture that listens, learns and empowers both patients and staff alike.

Our Vision

Our vision is to:

  • Deliver a dynamic responsive service to address people’s needs and concerns.
  • To listen and treat both staff and patients alike, with respect, dignity, kindness, compassion and applying duty of candour.
  • To ensure clinical management is based on best practice.
  • To provide a safe and effective service by listening and responding to patient and staff feedback, compliments and complaints, serious incidents and safeguarding alerts.

The Extended Access Service

About

This service provides GP and other primary care clinician appointments in the evening and on weekends to extend access to GP services. The service is delivered between 6.30pm and 8pm on weekdays, as well as weekends and Bank Holidays.

Covid Advice

Please do not book a GP appointment or attend your GP Practice if you have symptoms associated with coronavirus, including a new continuous cough and a high temperature. You are advised to contact NHS 111 which has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online or are advised to do so by the online service.

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

Currently the service is provided at 8 centres across four areas of Bedfordshire, see Locations for maps.

BEDOC - Supporting your GP to offer Extended Hours Appointments

Appointments

BEDOC Appointments for the Primary Care Networks

BEDOC supports some of the local Primary Care Networks to provide consultations for a variety of conditions. All of these appointments are made available for you to book in advance.

Our clinicians all work in local surgeries and use the same medical software as your GP to provide a seamless service.

Due to Coronavirus, you will be telephoned by the Healthcare Professional you have your appointment with and if clinically necessary you will be given a time to attend within the next hour or two.

Remember, please do not book a GP appointment or attend your GP Practice if you have symptoms associated with coronavirus including a new continuous cough and a high temperature. You are advised to contact NHS 111 which has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online or are advised to do so by the online service.

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

Network Multidisciplinary Service

BEDOC has been contracted to arrange and manage Multidisciplinary meetings on behalf of local Primary Care Networks (PCNs). Primary Care Networks consist of a grouping of GP practices within a coherent geographical area, covering a patient population of 30 - 50,000 people. The Network Multidisciplinary Team (MDT) meetings are a part of Bedfordshire's Clinical Commissioning Group's Primary Care Strategy, working in partnership with other local organisations to deliver place-based care through Primary Care Networks. The meetings are designed to bring together key partners within primary, secondary, and social care to discuss the needs and requirements of individual patients.

These meetings are only one element of the wider Multidisciplinary Approach in Bedfordshire which seeks to deliver a more integrated and joined up model of care to its population.